Terms of Service

These Terms of Service govern your use of the Genericom website and any communications conducted through it.

Last updated: December 2025

1. Acceptance of Terms

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these Terms, please refrain from using the website.

2. Purpose of the Website

The Genericom website is intended for informational and business communication purposes only. Nothing on this website constitutes medical, pharmaceutical, or legal advice, except for official product information such as approved leaflets or regulatory documentation provided directly by Genericom.

3. Medical Disclaimer

Genericom does not provide medical advice, diagnosis, treatment recommendations, or patient guidance. Any medical decisions should be made in consultation with licensed healthcare professionals.

4. Use of the Website

You agree not to use this website for:

  • Submitting false, misleading, or harmful information
  • Any unlawful or fraudulent activities
  • Attempts to disrupt, damage, or gain unauthorized access to the website or its systems
  • Using contact information published on this website for unsolicited communications

5. Intellectual Property

All content on this website, including logos, text, images, and design elements, is the property of Genericom or its licensors. You may not copy, distribute, modify, or use any content without written permission.

6. Communications

By contacting us through the website, you consent to receiving replies from our team. Users should avoid sending confidential, sensitive, or proprietary information unless explicitly requested by Genericom.

7. Third-Party Services

Certain functions, such as secure message transmission or analytics, may be handled by trusted external providers. These providers operate independently and may have their own terms and policies.

8. Disclaimer of Warranties

This website is provided on an “as-is” and “as-available” basis. Genericom makes no warranties regarding:

  • Availability or uninterrupted operation of the website
  • Accuracy or completeness of information
  • Freedom from errors, viruses, or security vulnerabilities

9. Limitation of Liability

To the maximum extent permitted by law, Genericom is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, business, reputation, or profits
  • Any issues arising from third-party service providers
  • Use or inability to use the website

10. Changes to These Terms

Genericom may update these Terms of Service at any time without prior notice. Continued use of the website indicates acceptance of the latest version.

11. Contact Information

For legal or compliance questions regarding these Terms, please contact:

legal@genericom.eu
Meshari Street, No. 100, Fushë Kosova, Kosovo

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